Return Policy
Returns:
Capital Weld Cleaners offers a 30-day money-back guarantee. Customers desiring to
return merchandise must do so within 30 days. Customers must call to discuss reason
for return and receive authorization on all returns. Simply call 1-480-967-0016
to speak to one of our representatives. Please have your invoice number or order
number available when you place your call.
Capital Weld Cleaners is liable only for the cost of defective parts. Carriers are
responsible for goods lost or damaged in transit. Claims for shortages should be
made within 3 days after receipt of shipment.
Return freight charges must be prepaid by customer. Capital Weld Cleaners will not
accept COD shipments.
Once the return is received a credit will be issued on the original purchasing credit
card in 5-7 days. Refunds will consist of the original purchase price minus shipping.
Warranty:
All Capital Weld Cleaners products carry a minimum 2-year warranty against defects
in materials and workmanship. If a product proves defective in materials or workmanship
within one year from the date of purchase, we will replace or repair it.
The replacement is your exclusive remedy and our sole obligation for any breach
of warranty, except that, if, after a reasonable number of attempts, we are unable
to provide you a product that meets the above warranty, we will refund the purchase
price for that product, as our sole obligation and your sole remedy. Products returned
under warranty (after 30 days) may be replace with refurbished or remanufactured
goods.
In no event will we be liable, whether in contract, tort or under any other legal
theory, for lost profits or revenues, loss of use or similar economic loss, for
any indirect, special, incidental, consequential, punitive or similar damages arising
out of or in connection with any products (including non-conforming products), or
for any third-party claims against you relating to the products, even if we have
been advised of the possibility of such claim. In no event will our monetary liability
(whether in contract, tort or under any other legal theory) in respect of any product
exceed the purchase price that you paid to us for it.
This warranty will be void if product date codes or serial numbers are removed or
defaced. Of course, warranties also do not apply to products that have been subject
to abnormal use, abnormal conditions, improper storage, exposure to moisture or
dampness, unauthorized modifications, unauthorized repair, misuse, neglect, accident,
alteration, improper installation or other acts which are not our fault, including
damage caused in shipping. Our warranty also does not apply to any product that
has been damaged by external causes such as fire, flood, sand, dirt, lightning,
exposure to weather, acts of God, theft, blown fuses, improper use of any electrical
source or connection to product not recommended in writing for interconnection by
us.